Platform
Fault recovery automation
Application hangs, communication drops and many dispenser alerts are recovered automatically, with the outcome recorded either way.
At branches with high transaction volume every fault cleared remotely saves hours of stopped terminal and of demand pushed to the teller desk.
Development
Custom screen flows
New transaction types, updated branding and additional languages are added to the customer interface without replacing the underlying platform.
Alert priority is configured per location: the sites with the most transactions head the queue.
Platform
Reporting and analytics
Reports break down availability per terminal, the modules that fail most often and how volume moves through the day.
Reports break down availability per terminal, the modules that fail most often and how volume moves through the day.